Airlines fleet & crew transport operations
Airline ground-transfer desk for Bangladesh and regional carriers — live command center, flight-linked crew and cabin crew pickup/drop, dispatch schedule board, vehicle roster, manifest check-in, alert center, and airline-wise reporting. Built for private fleet operators serving Biman, Emirates, Qatar Airways, US-Bangla, and contract airline movement at DAC and multi-terminal hubs.
Use cases
- Crew pickup from crew house or hotel to International T1/T2 before inbound flights.
- Cabin crew drop after arrival — manifest check-in per person with hotel or crew house destination.
- VIP and passenger transfer between VIP terminal, hotels, and airport corridors.
- Private airline fleet serving multiple carriers on one roster with conflict detection.
- Flight delay sync — revised ETA/ETD reschedules pickup without phone chains to every driver.
- Multi-vehicle day roster — one sedan or Hiace handling several airline duties with free-slot planning.
Why you need this
- Airline SLAs fail when crew pickup runs on WhatsApp — flight-linked schedule board fixes accountability.
- Cabin crew manifest changes mid-shift need instant desk alert — not discovered at terminal gate.
- Driver overlap and short turnaround between duties cause missed pickups — roster rules catch conflicts early.
- Terminal load spikes at T1/T2 require live map and standby fleet — not reactive last-minute hires.
- Airline clients want movement proof and on-time scores — closed duty records feed monthly airline reports.
- Multi-country airline contracts need one platform for DAC hub rules and overseas station policy.
Key modules
Typical workflows
- Flight feed → pickup demand → schedule generate → assign vehicle & driver → crew house pickup → terminal drop → duty close → airline report.
- Flight delay → auto-resync pickup → alert transport desk → reassign or backup vehicle → revised manifest check-in.
- Cabin crew arrival → manifest open → hotel drop assign → GPS track → handover confirm → on-time score update.
- Month-end → airline-wise movement summary → delay root-cause → driver/car behaviour pack for contract review.
Command center — map, terminal load & alerts
Airline ground-transfer control room — live airport map, terminal load, active movements, delay impact, and priority alert queue in one screen.
Live operation map
Crew pickup, cabin crew drop, VIP, and hotel movements pinned on airport corridor map with GPS status.
Terminal load board
International T1/T2, domestic, and VIP terminal demand — see where the next bottleneck hits.
Multi-country ops
Bangladesh hub with regional airline contracts — one register for DAC and overseas station rules.
Priority alert snapshot
Critical, warning, and info queue with owner desk — Crew, Flight, VIP, Fleet, Terminal.
Delay impact view
Flight revision ripples through pickup times — revised ETD before drivers leave crew house.
Standby fleet readiness
Available sedans, SUVs, Hiace, and coaster units for backup assign when flights slip.
Alerts — overlap, turnaround & flight sync
Automatic exception queue when drivers overlap, cars return late, flights delay, or cabin crew manifest changes mid-shift.
Driver overlap
Same driver on two airline duties — block assign until roster rule clears conflict.
Short turnaround
Vehicle still on drop run when next crew pickup starts — backup car suggested.
Flight sync delay
ETA/ETD revision from airline feed auto-reschedules pickup with manual override.
Route deviation
Left airport corridor or hotel zone — transport manager notified with GPS trace.
Manifest change
Extra cabin crew or VIP added after schedule publish — desk alert to reassign vehicle class.
Backup vehicle rule
VIP or wide-body crew count exceeds sedan capacity — escalate to SUV or Hiace.
Crew & cabin crew pickup / drop schedule
Flight-linked ground transport from crew house, hotel, or terminal — running, upcoming, delayed, and standby lanes on one dispatch board.
Flight watch
Monitor inbound/outbound flights — pickup demand, terminal, and revised timing per airline.
Schedule generate
Bulk Excel planner or multi-vehicle generator with driver rules and conflict preview.
Crew pickup assign
Match vehicle type to crew count — sedan, SUV, Hiace, or coaster with driver roster.
Cabin crew drop
Post-arrival drop to hotel or crew house with manifest check-in per person.
Live movement
GPS pin, call, and detail drill-down on each duty card until terminal handover.
Close & report
Duty closed with on-time score, delay reason, and airline-wise movement summary.
Flight monitor & cabin crew manifest
Flight status beside pickup manifest — crew lead, cabin crew, VIP, and passenger rows with gate, hotel, and terminal pickup points.
Flight table
Airline, route, ETA/ETD, terminal, pickup count, and transfer assignment per flight.
Pickup manifest
Person-level status — Crew Lead, Cabin Crew, Crew, VIP Passenger, Support, Escort.
Pickup points
Crew House Gate, hotel lobby, T1/T2 arrival hall, VIP lounge — all on one manifest.
Readiness score
Flights monitored, need pickup, pending, and pickup readiness % for shift handover.
Vehicle roster, driver rules & fleet load
One car, many airline duties — slot timeline with free gaps, load score, and conflict flags before the next cabin crew run.
Multi-duty timeline
Per-vehicle day view — duty blocks, free slots, and conflict markers on DM-GA, DM-HA, DM-CA plates.
Gap & shift caps
20-minute turnaround gap, no driver overlap, 10-hour shift limit enforced at plan time.
Utilization score
Vehicle load % by terminal — avoid overbooking sedans on wide-body crew pickups.
Type matching
Sedan, SUV, Hiace, microbus, coaster rules tied to crew count and VIP policy.
Standby assign
Reserve unit released from standby lane when delayed flight or overlap fires alert.
Airlines operations desk
Transport manager desk for Biman, Emirates, Qatar, US-Bangla, and contract carriers — fleet, crew desk, flight sync, and alert resolution together.
Dispatch board
Running, upcoming, delayed, standby, and planned lanes with GPS actions on each card.
Bulk schedule planner
Weekly roster rows like Excel — validate conflicts before publish to drivers.
Driver behaviour
On-time check-in, late start, route deviation, and safety score for airline SLA.
Car behaviour
Utilization, idle hour, late return, maintenance watch, and 7-day health map.
Airline reports
Daily operation summary, flight transfer summary, alert resolution, and monthly airline score.
Ops settings
Flight sync interval, roster rules, alert escalation, and multi-station country setup.