SMS & notifications
Step 10 Connected workflow
SMS & notifications
The right people notified when trips, fuel, or compliance need action.
How it fits your operation
Configurable alerts for approval pending, trip start/end, geofence breach, fuel drain, document expiry, and maintenance due. SMS, email, and in-app notifications reduce reaction time for control room and field supervisors.
Daily workflow
- 1Configure rules
Admin sets which events notify which roles.
- 2Trigger on event
Trip, fuel, or compliance event fires alert.
- 3Acknowledge
Supervisor marks handled in system.
- 4Review log
Audit who was told and when.
Key controls
- Role-based alert routing
- SMS gateway for critical field events
- In-app notification centre
- Client trip status messages where enabled
- Alert history and acknowledgement
Why teams enable this step
Exceptions handled in minutes — not next morning
Owners stay informed without calling dispatch
Clients get professional automated updates
